|
|
|
| How easy is it to order cheap glasses online? |
Ordering discount eyeglasses online can be the easiest thing you’ve done to save money in a long time... even if you have a prescription. Discount prescription glasses are our specialty.
Three simple steps. Here’s what you need to do in order to claim your discount eyeglasses online:
1. Obtain your prescription from your optician. Make sure ask for your Pupil Distance (PD).
2. Browse our selection of discount glasses and select your lens AND your frame online, then follow the instructions and fill out all the straight forward information that is needed.
3. Get your cheap, discount glasses delivered to your door.
Should you have any questions at all about how to claim your cheap glasses online, our friendly and knowledgeable staff is always here to help you discover the best pair of discount glasses money can buy. Satisfaction guaranteed!
Our discount eyeglass staff can be reached online, via phone or email. For detailed information, please go to our contact page. |
|
| |
| How can we discount glasses so much? |
Simple. We are the manufacturer.
Since we are bringing discount eyeglasses from the factory directly to you, via the internet, we don't have the additional overhead constraints and expenses that the traditional non-discount eyeglass retailer will have. We have eliminated distributor and wholesaler mark-ups on our whole line of discounted eyeglasses and sunglasses along with the costs of retail space, behind-the-counter employees, and warehousing. Thus the steep discount is passed on to you, the general public. Cheap glasses online is what we are. |
|
| |
| How is the quality of your discount eyeglasses compare to those sold in a retail store |
Our cheaper eyeglasses are of the same, if not better, quality as those sold in a normal retail store, just with a steep discount.
We have been a manufacturer of commercial grade optical products for over 20 years. Seeing the need for cheap or discounted, high quality prescription glasses in the market, we decided to launch this web site to bring ordinary consumers our professional grade products and service at a huge discount.
Further, the discount eyeglasses are packaged in an attractive, durable hard case for protection. |
|
| |
| How is the quality of your discount eyeglasses compare to those sold in a retail
store |
Our cheaper eyeglasses are of the same, if not better, quality as those sold in a normal retail store, just with a steep discount.
We have been a manufacturer of commercial grade optical products for over 20 years. Seeing the need for cheap or discounted, high quality prescription glasses in the market, we decided to launch this web site to bring ordinary consumers our professional grade products and service at a huge discount.
Further, the discount eyeglasses are packaged in an attractive, durable hard case for protection. |
|
| |
| What is your warranty policy? |
We unconditionally guarantee all our discount frames and lenses to be delivered exactly as they were ordered, free of defects. With our reputation as a leading discount eyeglass outlet online, we pay special attention to quality control during the entire production process. Coming standard with every pair of discount eyeglasses is our "Total Quality Control." The best materials and latest technology are used and every pair of eyeglasses is mechanically tested and visually inspected by certified technicians before it leaving the factory. We take great pride in maintaining highest quality standard and the lowest discounted price in the industry.
However, in the unlikely case that you are unsatisfied with your prescription eyeglasses for any reason, please notice us via e-mail or phone within 7 days acquire a RMA number, and return the discount eyeglasses with a copy of your order and hard case and we will refund 50% of the cost of the glasses. Because we build each pair of glasses custom for you, shipping, handling and production costs are not refundable. |
|
| |
| What is your exchange policy? |
If you can not see clearly through your new discount eyeglasses or you think the prescription on your lens is not accurate. Please follow the steps below.
Contact customer service online, via email, or via phone and let them know the problem within 7 days.
Fax a copy of your prescription to 831-597-5018.
One of our lab specialists will review your prescription and contact you via email or by phone within 2 business days
If it is our mistake, we will process an ONE-TIME replacement at no cost to you (price difference will be charged if customer would like another frame with higher value).
If it is caused by reason beyond our control, we will still exchange it with a 50% re-making fee of the original total cost.
If you would like to choose a different style frame or if your discount eyeglasses need to be remade for reasons beyond our control, you can exchange for a new pair at 50% of the original cost. Any questions? Feel free to contact us anytime.
(Only one option can be availed, an ONE-TIME replacement OR refund) |
|
| |
|
